Data protection
Privacy Policy
The data controller responsible for the purposes of data protection laws, particularly the EU General Data Protection Regulation (GDPR), is:
The official distribution partner of TUGA Chemie in Switzerland and Liechtenstein:
YUWANET GmbH
Obere Holzgasse 9
5212 Hausen
Switzerland
Your Data Subject Rights
You can exercise the following rights at any time by contacting our data protection officer using the provided contact details:
Information about your data stored by us and its processing (Art. 15 GDPR),
Correction of inaccurate personal data (Art. 16 GDPR),
Deletion of your data stored by us (Art. 17 GDPR),
Restriction of data processing, provided we are not yet permitted to delete your data due to legal obligations (Art. 18 GDPR),
Objection to the processing of your data by us (Art. 21 GDPR), and
Data portability, provided you have consented to the data processing or have concluded a contract with us (Art. 20 GDPR).
If you have given us consent, you can revoke it at any time with effect for the future.
You can always lodge a complaint with a supervisory authority, e.g., the competent supervisory authority of your federal state of residence or the authority responsible for us as the data controller.
A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/ Anschriften_Links/anschriften_links-node.html.
Collection of general information when you visit our website
Type and Purpose of Processing:
When you access our website, i.e., if you do not register or otherwise submit information, general information is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address, and similar data.
It is processed in particular for the following purposes:
Ensuring a smooth connection to the website,
Ensuring a comfortable use of our website,
Evaluating system security and stability, as well as
For other administrative purposes.
We do not use your data to draw conclusions about your person. Information of this kind may be statistically evaluated by us to optimize our internet presence and the underlying technology.
Legal Basis:
The processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website.
Recipients:
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
Storage Duration:
The data will be deleted as soon as they are no longer necessary for the purpose of their collection. This is generally the case for data used to provide the website when the respective session has ended.
Provision Required or Necessary:
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services and features may not be available or may be limited. For this reason, an objection is excluded.
Disclosure of your data
YUWANET GmbH may use personal data in accordance with these data protection regulations. Beyond this, personal data will not be disclosed to third parties.
Exceptions to this include cases where the user has consented to the transfer of data to companies not affiliated with us, or when we are legally, officially, or judicially obliged to do so. Furthermore, exceptions apply when service providers who support YUWANET GmbH in data processing, website management, or in any other way, as well as in the provision of products and services requested by the user, are engaged. These third parties are obliged to maintain the same level of security and data protection as YUWANET GmbH.
Cookies
Type and Purpose of Processing:
Like many other websites, we also use so-called "cookies". Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.
This provides us with certain data such as IP address, browser used, and operating system.
Cookies cannot be used to launch programs or transfer viruses to a computer. Based on the information contained in cookies, we can facilitate your navigation and enable the correct display of our web pages.
Of course, you can generally view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your internet browser to learn how to change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.
Storage Duration and Cookies Used:
Provided you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:
30 days
Insofar as these cookies may also concern personal data, we will inform you about this in the following sections.
You can delete individual cookies or all cookies via your browser settings. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you can find the necessary information under the following links:
Mozilla Firefox: https://support.mozilla.org/de/kb/ cookies-loeschen-daten-von-websites-entfernen
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome: https://support.google.com/accounts/ answer/61416?hl=de
Opera: http://www.opera.com/de/help
Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE
Registration on our website
Type and Purpose of Processing:
When registering to use our personalized services, certain personal data is collected, such as name, address, contact and communication data (e.g., phone number and email address). If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option to change or delete the data provided during registration at any time if necessary. Of course, we will also provide you with information about the personal data we store about you at any time.
Legal Basis:
The processing of data entered during registration is based on the user's consent (Art. 6 para. 1 lit. a GDPR).
If the registration serves to fulfill a contract to which the data subject is a party or to carry out pre-contractual measures, an additional legal basis for the processing of data is Art. 6 para. 1 lit. b GDPR.
Recipients:
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
Storage Duration:
Data will only be processed in this context as long as the corresponding consent is available. After that, they will be deleted, unless there are no legal retention obligations to the contrary. To contact us in this regard, please use the contact details provided at the end of this privacy policy.
Provision Required or Necessary:
The provision of your personal data is voluntary, based solely on your consent. Without the provision of your personal data, we cannot grant you access to our offered content and services.
Provision of paid services
Type and Purpose of Processing:
To provide paid services, we request additional data, such as payment information, to process your order.
Legal Basis:
The processing of the data necessary for the conclusion of the contract is based on Art. 6 para. 1 lit. b GDPR.
Recipients:
Recipients of the data may be processors.
Storage Duration:
We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.
Provision Required or Necessary:
The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered content and services.
Comment Function
Type and Purpose of Processing:
When users leave comments on our website, in addition to this information, the time of their creation and the username previously chosen by the website visitor are also stored. This serves our security, as we can be prosecuted for illegal content on our website, even if it was created by users.
Legal Basis:
The processing of data entered as a comment is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).
By providing the comment function, we want to enable you to interact easily. Your provided information will be stored for the purpose of processing the inquiry and for possible follow-up questions.
Recipients:
Recipients of the data may be processors.
Storage Duration:
The data will be deleted as soon as it is no longer required for the purpose of its collection. This is generally the case when communication with the user has ended and the company can infer from the circumstances that the matter in question has been definitively clarified.
Provision Required or Necessary:
The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our comment function.
Newsletter
Type and Purpose of Processing:
Your data will be used exclusively to send you the subscribed newsletter by e-mail. Providing your name allows us to address you personally in the newsletter and, if necessary, to identify you if you wish to exercise your rights as a data subject.
To receive the newsletter, providing your email address is sufficient. When subscribing to our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by e-mail about circumstances relevant to the service or registration (e.g., changes to the newsletter offering or technical conditions).
For effective registration, we require a valid email address. To verify that a registration is actually made by the owner of an email address, we use the "double opt-in" procedure. For this purpose, we log the order of the newsletter, the sending of a confirmation email, and the receipt of the requested response. No further data is collected. The data will be used exclusively for sending the newsletter and will not be passed on to third parties.
Legal Basis:
Based on your explicitly given consent (Art. 6 para. 1 lit. a GDPR), we regularly send you our newsletter or comparable information by email to your provided email address.
You can revoke your consent to the storage of your personal data and its use for newsletter dispatch at any time with effect for the future. A corresponding link can be found in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your revocation using the contact option provided at the end of this privacy notice.
Recipients:
Recipients of the data may be processors.
Storage Duration:
The data will only be processed in this context as long as the corresponding consent is available. After that, they will be deleted.
Provision Required or Necessary:
The provision of your personal data is voluntary, based solely on your consent. Without existing consent, we unfortunately cannot send you our newsletter.
Contact Form
Type and Purpose of Processing:
The data you enter will be stored for the purpose of individual communication with you. A valid email address and your name are required for this. This serves to assign the inquiry and subsequently answer it. Providing further data is optional.
Legal Basis:
The processing of the data entered into the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).
By providing the contact form, we want to enable you to contact us easily. Your information will be stored for the purpose of processing the inquiry and for possible follow-up questions.
If you contact us to request an offer, the data entered into the contact form will be processed for the purpose of carrying out pre-contractual measures (Art. 6 para. 1 lit. b GDPR).
Recipients:
Recipients of the data may be processors.
Storage Duration:
Data will be deleted no later than 6 months after the request has been processed.
If a contractual relationship arises, we are subject to the statutory retention periods under the German Commercial Code (HGB) and will delete your data after these periods have expired.
Provision Required or Necessary:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, email address, and the reason for the inquiry.
Klarna Privacy Policy:
Billpay/Klarna payment options: In order to offer you Klarna's payment options and to assess whether you qualify for their payment options and to tailor the payment options to you, we may share your personal data in the form of contact and order data with Klarna and Billpay during the checkout process. Your personal data will be treated in accordance with applicable data protection laws and as described in Klarna's privacy policies (de, fr, it or en versions) and Billpay's privacy policies (de, fr, it or en versions)."
Use of Google Analytics
Type and Purpose of Processing:
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses so-called "cookies", which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
The purposes of data processing are to evaluate website usage and compile reports on website activities. Based on website and internet usage, further related services are then to be provided.
Legal basis:
Data processing is based on the user's consent (Art. 6 para. 1 lit. a GDPR).
Recipient:
The recipient of the data is Google as the processor. For this purpose, we have concluded the corresponding data processing agreement with Google.
Storage duration:
The data will be deleted as soon as it is no longer required for our recording purposes.
Third country transfer:
Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.
Provision prescribed or required:
The provision of your personal data is voluntary, solely based on your consent. If you prevent access, this may lead to functional restrictions on the website.
Withdrawal of consent:
You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case, you may not be able to fully use all functions of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin available at the following link: Browser Add-On to deactivate Google Analytics.
In addition to or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. This will install an opt-out cookie on your device. This will prevent Google Analytics from collecting data for this website and for this browser in the future, as long as the cookie remains installed in your browser.
Profiling:
With the help of the Google Analytics tracking tool, the behavior of website visitors can be evaluated and interests analyzed. For this purpose, we create a pseudonymous user profile.
To enable personalized marketing in social networks, we integrate so-called remarketing pixels from Facebook ("Facebook Custom Audience" and "Facebook Connect") on the website. If you have an account with a social network included here and are logged in there at the time of the page visit, these pixels link the page visit to your account. Log out of your respective account before visiting the page to prevent a link. You can make further advertising settings in the respective social networks in your user profile.
Use of Google Maps
Type and purpose of processing:
On this website, we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). This allows us to display interactive maps directly on the website and enable you to conveniently use the map function.
More information about data processing by Google can be found in Google's privacy notices. There you can also change your personal privacy settings in the data protection center.
Detailed instructions on managing your own data in connection with Google products can be found here.
Legal basis:
The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a GDPR).
Recipient:
By visiting the website, Google receives information that you have accessed the corresponding sub-page of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account.
If you do not wish for the assignment to your profile on Google, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research, and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
Storage duration:
We do not collect any personal data through the integration of Google Maps.
Third country transfer:
Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.
Withdrawal of consent:
If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website or only to a limited extent.
Provision prescribed or required:
The provision of your personal data is voluntary, solely based on your consent. If you prevent access, this may lead to functional restrictions on the website.
Embedded YouTube videos
Type and purpose of processing:
On some of our web pages, we embed YouTube videos. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter "YouTube"). When you visit a page with the YouTube plugin, a connection to YouTube's servers is established. This informs YouTube which pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.
When a YouTube video is started, the provider uses cookies that collect information about user behavior.
Further information on the purpose and scope of data collection and its processing by YouTube can be found in the provider's privacy policy. There you will also receive further information on your rights in this regard and setting options for protecting your privacy (https://policies.google.com/privacy). Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework
Legal basis:
The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a GDPR).
Recipient:
Calling up YouTube automatically triggers a connection to Google.
Storage duration and withdrawal of consent:
Those who have deactivated the storage of cookies for the Google Ad program will not have to expect such cookies when watching YouTube videos either. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.
Further information on data protection at "YouTube" can be found in the provider's privacy policy at: https://www.google.de/intl/de/ policies/privacy/
Third country transfer:
Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.
Provision prescribed or required:
The provision of your personal data is voluntary, solely based on your consent. If you prevent access, this may lead to functional restrictions on the website.
Google AdWords
Type and purpose of processing:
Our website uses Google Conversion Tracking. The operating company of Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an advertisement placed by Google, Google AdWords will set a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an advertisement placed by Google.
If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the advertisement and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across the websites of AdWords customers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their advertisement and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that could personally identify users.
Legal basis:
The legal basis for the integration of Google AdWords and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a GDPR).
Recipient:
Each time you visit our website, personal data, including your IP address, is transferred to Google in the USA. This personal data is stored by Google. Google may pass on this personal data collected via the technical process to third parties.
Our company does not receive any information from Google by means of which the data subject could be identified.
Storage duration:
These cookies expire after 30 days and are not used for personal identification.
Third country transfer:
Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.
Withdrawal of consent:
If you do not wish to participate in tracking, you can refuse the necessary setting of a cookie – for example, via a browser setting that generally deactivates the automatic setting of cookies or by setting your browser to block cookies from the domain "googleleadservices.com".
Please note that you must not delete the opt-out cookies as long as you do not wish to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.
Provision prescribed or required:
The provision of your personal data is voluntary, solely based on your consent. If you prevent access, this may lead to functional restrictions on the website.
Use of Google Remarketing
Type and purpose of processing:
This website uses the remarketing function of Google Inc. The operating company of Google Remarketing services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google").
The function serves to present interest-based advertisements to website visitors within the Google advertising network. A so-called "cookie" is stored in the website visitor's browser, which makes it possible to recognize the visitor when they call up websites that belong to Google's advertising network. On these pages, advertisements can be presented to the visitor that relate to content that the visitor previously accessed on websites that use Google's remarketing function.
Legal basis:
The legal basis for the integration of Google Remarketing and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a GDPR).
Recipient:
Each time you visit our website, personal data, including your IP address, is transferred to Google in the USA. This personal data is stored by Google. Google may pass on this personal data collected via the technical process to third parties.
Our company does not receive any information from Google by means of which the data subject could be identified.
Withdrawal of consent:
According to Google, no personal data is collected during this process. If you still do not wish to use Google's remarketing function, you can generally deactivate it by making the appropriate settings at https://support.google.com/ adwordspolicy/ answer/143465. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/ managing/opt_out.asp.
Provision prescribed or required:
The provision of your personal data is voluntary, solely based on your consent. If you prevent access, this may lead to functional restrictions on the website.
Use of Facebook
On our website, we have integrated a dynamic link to the Facebook network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The link is marked with a Facebook logo.
If you access a page of our website and are simultaneously logged into your Facebook account, Facebook recognizes this and your browser establishes a direct connection to Facebook's servers. Facebook receives the information that your browser has accessed the corresponding page of our website. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. In addition, Facebook directly assigns the visit to our website to your Facebook profile. If you click on the Facebook link, you will be directed directly to your Facebook profile. In addition, our Facebook page will be displayed, where you can then perform typical Facebook activities such as "like" or "share". This will then be published on your Facebook profile.
For the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your related rights and setting options for protecting your privacy, please refer to Facebook's data protection notices: http://www.facebook.com/policy.php
If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website.
SSL encryption
To protect the security of your data during transmission, we use encryption procedures corresponding to the current state of the art (e.g., SSL) via HTTPS.
Changes to our data protection regulations
We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g., when introducing new services. The new data protection declaration will then apply to your renewed visit.
Questions to the data protection officer
If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:
Djordje Ilic
The data protection declaration was created with the help of activeMind AG, the experts for external data protection officers (Version #2019-04-10).